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Warranty Disclaimer

This limited warranty of merchantability (the “Warranty”) applies to all goods purchased from StillDragon North America. The Warranty persists for goods purchased from StillDragon North America for one (1) year from the original date of delivery (“Warranty Period”).

This limited liability warranty covers any defects in material or workmanship under normal use during the Warranty Period. Due to the nature of our equipment, some minor imperfections or differences from the stated specifications may occur. The imperfections and differences are not considered defects for the purposes of this Warranty, granted they do not cause a negative impact on the functionality of the equipment.

During the Warranty Period, StillDragon North America will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. StillDragon North America may, at its discretion, use reputable third parties for repair, including but not limited to welders, plumbers, and other trade professionals. StillDragon North America is not liable for loss of income during the time it takes to repair or replace equipment.

Any replacement or repaired product or part assumes the remaining warranty of the original good.

All warranty claims require first contacting StillDragon North America at [email protected] before taking remedial actions. All returns and repairs of defective equipment must be authorized by StillDragon North America in advance.

Limitation of Liability:

EXCEPT TO THE EXTENT STILLDRAGON NORTH AMERICA EXPRESSLY ASSUMES LIABILITY HEREIN, STILLDRAGON NORTH AMERICA SHALL NOT BE LIABLE FOR ANY DAMAGES FROM ANY CAUSE, INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. DAMAGES INCLUDE BUT ARE NOT LIMITED TO PERSONAL INJURY, LOSS OF DATA, LOSS OF PROFIT, AND LOSS OF GOOD WILL ARISING OUT OF THE USE, OR THE INABILITY TO USE, MATERIALS OR SERVICES PURCHASED FROM STILLDRAGON NORTH AMERICA, EVEN IF STILLDRAGON NORTH AMERICA OR A STILLDRAGON NORTH AMERICA AUTHORIZED REPRESENTATIVE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND DESPITE ANY FAILURE BY STILLDRAGON NORTH AMERICA TO REPAIR OR REPLACE THE PRODUCT.

StillDragon North America Warranty is valid only for the original purchaser and only if the equipment or product is used under normal conditions and for its intended purpose.

STILLDRAGON NORTH AMERICA LIMITED WARRANTY IS VOID IF the equipment or product is used for anything other than its intended purpose. StillDragon North America equipment and products are intended for use only within the distillation industry.

The Warranty does not cover damage caused by:

  • Absence of a 1 bar pressure relief valve on Kettle and/or Jacket;

  • Use of unauthorized chemicals, solvents, or vapors;

  • Unauthorized disassembly, alterations, repairs, modifications, or attempted modifications;

  • Improper maintenance;

  • Use for other than intended purpose; or

  • Normal wear and tear.

ANY PURCHASE OF COVERED GOODS FROM STILLDRAGON NORTH AMERICA ACTS AS AN EXPRESS CONSENT TO THE WARRANTY DISCLAIMER LISTED ABOVE.